礼宾部位于一层大堂，可提供个性化的观光建议，提供餐饮预订或行车路线并安排旅行。酒店配备礼宾用车，多种配置和座位适合客人的不同需求。宾客也可在威斯汀商店购买天梦之床、白茶香氛等标志性产品以及城市特色纪念品。

Concierge is located in 1st floor providing personalized recommendations for sightseeing, dining reservations or driving directions and arrange for travel, including airline and train tickets and more. Guest can take home Westin signature product at Westin Shop, such as Heavenly Bed, White Tea Fragrance, and souvenirs of Qingdao.